Kanzu Support Desk wordpress plugin resources analysis
| Download This Plugin | |
| Download Elegant Themes | |
| Name | Kanzu Support Desk |
| Version | 1.5.2 |
| Author | Kanzu Code |
| Rating | 100 |
| Last updated | 2015-02-25 07:08:00 |
| Downloads |
456
|
| Download Plugins Speed Test plugin for Wordpress | |
Home page
Delta: 0%
Post page
Delta: 0%
Home page PageSpeed score has been degraded by 0%, while Post page PageSpeed score has been degraded by 0%
Kanzu Support Desk plugin added 199 kB of resources to the Home page and 199 kB of resources to the sample Post page.
Kanzu Support Desk plugin added 2 new host(s) to the Home page and 2 new host(s) to the sample Post page.
Great! Kanzu Support Desk plugin ads no tables to your Wordpress blog database.Great customer care is at the heart of every good product or service. Kanzu Support Desk breathes fresh life into ticketing solutions so that you and your team can focus on what you do best-being awesome. This nifty and pretty plugin boasts of a very intuitive interface that feels like email so you don't have to worry about a learning curve-get up and running immediately! We do the heavy-lifting for you so you can focus on your customers. KSD was built with SIMPLICITY in the driving seat. You'll love how simple and powerful it is. Ok ok, enough already! So...
What's under the hood? Let's see:
- Multiple channels for ticket-creation: Front-end via a support tab, backend via a pretty form, via Email as an optional add-on
- Unlimited number of agents supported
- Beautiful graphs to let you in on your performance
- Customers receive email notifications on ticket creation
- Multiple customizable ticket views
- Private notes on tickets
- Simple ticket re-assignment
- Ticket severity supported
- Translation-ready
This isn't a feature but it is worth mentioning that a great support desk plugin ought to have an awesome support team behind it. This one does, if we can say so ourselves :-)
Screenshots
